Picture it .... 9am, my door : Hello Ma'am ... I am here to install your internet service, my name is ***** and I need to get your info and a payment from you before I begin the installation processes today .....
Me: Um, ok. My name is "blah blah blah" and we want this service blah, blah blah .....
ID (internet dude) : Okay, I got everything I need written down and would you please sign now here on the dotted line and pay the $ 94.50.
Me: HUH ? WHAT ???? Did you JUST say $ 94.50 ????? $ 94.50 ??? ... You didn't JUST say $ 94.50 - did you ???? Ummmmm .... excuse me, but NO ONE said anything about a payment to be made THAT big ! Today .....
ID: Well, Yes Ma'am ... it is the installation fee and the first months billing.
Me: But the lady on the phone said it was only to be like 31.00. Last I checked 31 dollars and $ 94.50 are not the same. That is quite a differeance there ....
ID: Yes Ma'am .... she must have given you the wrong info ... I have to do my job too ...
Me: I know, and it is not your fault, but I cannot afford that right now ... can they not bill that to my bill here ?
ID: No ma'am .. we no longer do that option here any longer for a few reasons.
Me: :O( Ok, I guess It will have to wait then.
Soooo yaaa.... ya'll guessed it. I am STILL without net service. AND I am not AT ALLL happy about !!!!!. I was SOOOOOOOOOOOOOO looking forward to it ... getting my net fix, having ya'll to talk to again. Oh what am I going to do. This situation just sucks anymore ... I hate every moment of it !
After that happened this morning, Cam, Gracie and I have been on an all day walk. We went to the park, we stopped at Dairy Queen and had lunch and ice cream, We browsed a few stores in town and now I am at the library. The kids get out of school soon, so I will just stay here and they can meet me and we'll walk home.
I reallly do not even know when I will get the net service at all now. That price is rediculous. I cannot afford it. I have too many bills coming in that I don't even know of a window I can squeeze it in ... How ever am I EVER going to make it on just my phone ?
You all have no idea how much this SUCKS !
So, I guess I will be around - well, whenever.
Damn it all. :O(
Someone wanna take up a collection for the neeeeeeeeeeeeeeedy ???? LOL.
* SIGHH *
Hope ya'll are doing good tho. I miss you. :O)
Wow, that really sucks!!!! You'd think as long as he got the installation $$$ That'd be it??? Hmmmm, I'd call back and question them on it!!! Seems like they want alot up front?!
ReplyDeleteThat sucks! I'd call the number back..ask for a supervisor and bitch til they come hook it up. Is that your only option for internet or are there other companies you can go through?
ReplyDeleteThat really does stink! Yeah, what Sue said ~ call back and complain! Squeeky wheel gets the grease!
ReplyDeleteWell, right now it was my only option. Or dial Up - which duh duh , I would rather avoid all together. It is prolly like having no net at all really. I wanted to have the wireless service we had before - but when we moved they said "our quadrant was full" ... whatever that means. I know not computer lingo.
ReplyDeleteOhhhhh, I am sorry!
ReplyDeleteI am going to call back in the morning and raise some hell. I mean "I" cannot live any longer like this ... this IS torture.
ReplyDeleteI just got so bummed today, I just am so tired of being cooped in the house, so I went for a walk ... all day. LOL.
I'm sorry :(
ReplyDeleteThat is insane!!! Yeah. It was their fault they quoted it wrong. They should stick with what they say. Boo.
ReplyDeleteUgh ... God, I have no idea .. how much longer of this I can take. ...
ReplyDeleteFunny, because I never thought this place would be as therapuedic as it is .....
***SIGHH***
OKAY My peoples ... I have to go home now ...I am having trouble prying my hands off the keyboard ... I am sorry if I didn't make it to ya'lls blogs .. I tried to get as many done as I could today.
ReplyDeleteLOVE YA'S !!!!
Don't they have computers you can use at the library?
ReplyDeleteUmmmm. that is where I am at ... but it isn't like home,,, and I can't feed my addiction here cuz they kick me off - - - - them bastards !
ReplyDeleteOh, I am sure it isn't like home! I would be going crazy too! I just know at my library they have laptops that you can use while you are there with wifi and I see people lounging all over the library on them.
ReplyDeleteWell that is good you can go to the library......I actually went back to dial up for the simple reason that my dsl was way to high and kept going up with out me changing anything........Hugs to you
ReplyDeleteWell, ours is not so cool. School just let out - so the kids get "presedince" or whatever for homework ... or um ... myspace .. ha ha. So the dorks want me to GO ... so the lameoid kids can do thier stupid idiotic school work.
ReplyDeleteDang dorks - ruining my plans .... don't they know I can sit here all day !
Oh dial up --- shhhhutter.
ReplyDeletesigh.
Guess I will find out tomoro if I have to think about that ... I mean this is almost like death - here folks.... wth ?!
That is ridiculous. Maybe they will have one of the promo things, where you get free installation, soon?
ReplyDeleteI would call, and see what they say. Don't you have a history with the company? Is it the same place where you got service, at your old house? I can't remember.
ReplyDeleteUGH! That sucks, I would call too and give them a HUGE fit, tell them they quoted you wrong so they should hook a sista up!!!
ReplyDeleteSorry; that sucks...I'd say call the company and see where the confusion was.
ReplyDeleteHi ... no.. we have not used this place before. Since we are in town it is a whole new place... the cable company for DSL .. we don't have cable, we have dish so this was supposed to be only for the DSL. I used wireless internet at the other house and Id hoped to use it here.. but can't right now cuz they say their full.
ReplyDeleteAnyways I am kinda ticked off about it.. so first thing in the morrow ... I am on zeeee phone !
I can't remember do you have a laptop? My library offers free wireless for laptop users along with a few other places in town. However I know you are in podunkville so not sure if you have that option.
ReplyDeleteDefinitally call and complain cause I had cable (and internet) and was getting ready to drop some of my service and when I called to do it, they offered to lower my payments and keep the service the same. They did it cause soooo many people are dropping services right now that they are trying to hang on to as many people as they can . Also when we had ours installed, we had an issue like your's and they ended up waiving the installation charge. So call for sure!!!
ReplyDeleteoh double damn :(
ReplyDeleteI cant believe they want that much up front especially when the lady said otherwise. Good business would have been to call the office and confirm that :( Im SO SORRY. I do know how much you were looking forward to having some net back! I would give them a ring and see if you get that same lady, if not, tell them what happened and what you were quoted before...sorry :(
It sounds like you had a nice and peaceful day after that though...DQ is SO good, havent had that in ages! We only have 1 left that I know of....I used to work there too when I was a teeny bopper....
Anyway hope you have a good evening
((((((((((((((HUGS)))))))))))))))))))
So sorry that you didn't get your net back.
ReplyDeleteSorry to hear that. I would call too and complain about being given one price and then the man showing up at your door wanting another.
ReplyDeleteOh Tammie I'm sorry. That really sucks. Damn internet people.
ReplyDeleteThat sux big time! Hope something can be worked out soon so u can get your Net back!!
ReplyDeleteAwwwwwwwwwww I am so sorry to hear about that! They could at least called and given you a break. Did you get the ladies name! Since they told you that price that's what they should do! I am so so sorry!!!! I hope you have called!! Thinking of you!!
ReplyDeleteTammie me so sorry! I remember when we didn't have a PC here at home for a little bit when we first moved in! I did enjoy going to the library one day a week usually and doing the laundry that day. However I was really happy when we got the PC and the Internet up over here! I am glad to hear that you and the kids had a nice day out though!
ReplyDeleteugh. That sucks. At least you have your phone...and the library. Better than nothing I suppose. I don't think I could go back to dial-up.....
ReplyDeleteYou need to call them again...most of the time you can get a special or something where the installation is free......there's gotta be something!!!!
I went back to dial up for a bit. It killed me..but it was better than nothing. I didn't do much but this place and email. Did you call and yell at them today?
ReplyDeleteWoo hooo.. I called them !
ReplyDeleteBut the price WAS RIGHT !!! Installation and the first months bill in full.
So I rescheduled an appointment for 0ctober 7th ... hopefully I can scrape together a few dollars by then.